{"id":17042,"date":"2018-01-19T07:04:36","date_gmt":"2018-01-19T06:04:36","guid":{"rendered":"https:\/\/www.enemalta.com.mt\/uncategorized-mt\/tariffi-kontijiet-u-hlasijiet\/"},"modified":"2023-11-15T13:00:17","modified_gmt":"2023-11-15T12:00:17","slug":"tariffi-kontijiet-u-hlasijiet","status":"publish","type":"post","link":"https:\/\/enemalta.com.mt\/mt\/2018\/01\/19\/tariffi-kontijiet-u-hlasijiet\/","title":{"rendered":"Tariffi, kontijiet u \u0127lasijiet"},"content":{"rendered":"

Tariffi, kontijiet u \u0127lasijiet<\/h4>\n<\/div>

Il-pro\u010bessi tal-\u0127ru\u0121 u l-\u0127lasijiet tal-kontijiet tal-elettriku jitmexxew mill-ARMS .<\/p>\n

Tariffi applikabbli
\n<\/strong><\/span>It-tariffi applikabbli g\u0127as-servizzi tal-elettriku huma regolati mir-\u00a0Regolamenti fuq il-Provvista tal-Elettriku (S.L. 545.01)<\/strong>\u00a0<\/a>u awtorizzati mir-Regolatur g\u0127as-Servizzi tal-Ener\u0121ija u l-Ilma<\/a><\/strong>\u00a0. It-tariffi tal-elettriku jinkludu tariffa annwali g\u0127as-servizz kif ukoll rata tal-konsum g\u0127al kull unit\u00e0 tal-elettriku li ti\u0121i kkunsmata. Dawn it-tariffi jvarjaw skont it-tip ta\u2019 servizz (residenzjali, domestiku jew nonresidenzjali), kif ukoll skont l-ammont ta\u2019 elettriku li tu\u017ca.<\/p>\n

It-tariffi tag\u0127na huma bba\u017cati fuq konsum kumulattiv annwali. Madankollu, min\u0127abba l-fatt li l-qari tal-meter ma jitte\u0127idx fuq ba\u017ci annwali, it-tariffi ji\u0121u applikati fuq ba\u017ci prorata, skont in-numru ta\u2019 \u0121ranet koperti minn kull kont li tir\u010bievi. Fejn applikabbli, din il-pro\u010bedura tapplika wkoll g\u0127all-ekoriduzzjoni.<\/p>\n

Dawn huma t-tariffi tal-elettriku tag\u0127na b\u0127alissa. Kwalunkwe bidla f\u2019dawn it-tariffi tit\u0127abbar b\u2019mod pubbliku minn qabel:<\/p>\n<\/div>

SERVIZZI FI PROPRJET\u00c0 RESIDENZJALI<\/span><\/a><\/div>
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SERVIZZI FI PROPRJET\u00c0 DOMESTIKA <\/span><\/a><\/div>
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SERVIZZI FI PROPRJET\u00c0 NON RESIDENZJALI<\/span><\/a><\/div>
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DATA STORIKA \u2013 TARIFFI PRE\u010aEDENTI <\/span><\/a><\/div>
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SHORE-TO-SHIP<\/span><\/a><\/div>
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Irreferi g\u0127as-sit elettroniku tal-ARMS<\/a> g\u0127al aktar spjegazzjoni dwar kif ji\u0121u kkalkulati l-kontijiet tieg\u0127ek.<\/p>\n

F\u2019xi ka\u017cijiet, jekk g\u0127al xi ra\u0121uni ma nkunux nistg\u0127u niksbu l-qari propju tal-meter tieg\u0127ek, inti tista\u2019 tir\u010bievi kontijiet ibba\u017cati fuq stima tal-konsum. Kwalunkwe diskrepanza bejn l-istima u l-konsum reali ti\u0121i rikon\u010biljata malli l-qari tal-meter tieg\u0127ek ikun disponibbli.<\/p>\n

Meta, g\u0127al xi ra\u0121uni, ma nkunux nistg\u0127u niksbu l-qari propju tal-meter tieg\u0127ek, a\u0127na xorta wa\u0127da nibag\u0127tulek kont ibba\u017cat fuq stima tal-konsum. F\u2019ka\u017cijiet b\u0127al dawn, l-ARMS tfittex li tikseb il-qari reali tal-konsum tieg\u0127ek u tibg\u0127atlek kontijiet ibba\u017cati fuq il-konsum reali mill-anqas darbtejn fis-sena. Jekk tir\u010bievi kontijiet ibba\u017cati fuq stima tal-konsum, inti tista\u2019 tissottometti l-qari tal-meter tieg\u0127ek lill-ARMS <\/a>sabiex tir\u010bievi kont a\u0121\u0121ornat. Tista\u2019 \u017c\u017cur www.smartutilities.com.mt g\u0127al opzjonijiet differenti dwar kif tista\u2019 tibg\u0127at il-qari tal-meter tieg\u0127ek lill-ARMS.<\/p>\n

L-ARMS normalment tibg\u0127atlek il-kontijiet bil-posta. Jekk tippreferi, l-ARMS <\/a>tista\u2019 toffrilek ukoll li tibg\u0127atlek il-kontijiet b\u2019mod elettroniku.<\/p>\n

Inti trid t\u0127allas kull kont sad-data tal-\u0127las imni\u017c\u017cla biex tevita li te\u0127el \u0127lasijiet u interessi addizzjonali g\u0127all-\u0127las tard. L-ARMS toffri metodi differenti ta\u2019 \u0127las g\u0127all-kumdit\u00e0 tieg\u0127ek. Kull metodu huwa spjegat b\u2019mod \u010bar fl-informazzjoni li tir\u010bievi ma\u2019 kull kont.<\/p>\n

Il-mod ta\u2019 \u0127las preferut
\n<\/span><\/strong>Il-mod ta\u2019 \u0127las l-aktar konvenjenti u kosteffettiv g\u0127all-klijenti b\u2019kontijiet Domesti\u010bi u Residenzjali huwa l-\u0127las dirett mill-kont tal-bank tieg\u0127ek (direct debit). Permezz ta\u2019 dan is-servizz, inti ti\u017cgura li tevita l-konsegwenzi ta\u2019 \u0127las tard u tgawdi minn skont ta\u2019 2% (jew \u20ac3, skont liema jkun l-og\u0127la) fuq kull kont li tir\u010bievi. Il-\u0127las jin\u0121ibed b\u2019mod awtomatiku mill-kont tal-bank tieg\u0127ek 15-il jum wara li jintbag\u0127atlek il-kont. G\u0127al aktar tag\u0127rif dwar kif tapplika g\u0127al dan il-metodu ta\u2019 \u0127las vanta\u0121\u0121ju\u017c, tista\u2019 tirreferi g\u0127all-informazzjoni pprovduta fl-kont tieg\u0127ek jew tikkuntattja lill-ARMS.<\/p>\n<\/div>

FORMOLA TAL-APPLIKAZZJONI P \u2013 AWTORIZZAZZJONI G\u0126AL \u0126LAS DIRETT<\/span><\/a><\/div>
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Il-\u0127las bid-direct debit ma jnaqqaslek xejn mid-dritt li to\u0121\u0121ezzjona dwar l-e\u017cattezza tal-kontijiet tieg\u0127ek, kif se ji\u0121i spjegat aktar \u2019il quddiem f\u2019din it-taqsima. Xorta wa\u0127da tkun tista\u2019 titlob lill-ARMS jirrie\u017caminaw il-kontijiet tieg\u0127ek jekk t\u0127oss li dawn g\u0127andhom ji\u0121u kkore\u0121uti. Jekk it-talba tieg\u0127ek ti\u0121i kkonfermata, inti ti\u0121i rimbor\u017cat kif me\u0127tie\u0121.<\/p>\n

Diffikultajiet fil-\u0127las
\n<\/span><\/strong>A\u0127na nifhmu li, kultant, jista\u2019 jkun li ssibha diffi\u010bli biex t\u0127allas il-kontijiet tieg\u0127ek fil-\u0127in. F\u2019sitwazzjonijiet b\u0127al dawn, jekk jog\u0127\u0121bok ikkuntattja lill-ARMS kemm jista\u2019 jkun malajr qabel id-data ta\u2019 \u0127las spe\u010bifikata fil-kont tieg\u0127ek, biex tfittex soluzzjonijiet alternattivi. Dawn l-opzjonijiet jistg\u0127u jinkludu arran\u0121amenti biex t\u0127allas il-kontijiet pendenti tieg\u0127ek bin-nifs b\u2019pagament kull xahar. L-a\u0121enti ta\u2019 g\u0127ajnuna lill-klijenti tal-ARMS jg\u0127inuk tidentifika l-a\u0127jar opzjoni biex t\u0127allas id-djun tieg\u0127ek filwaqt li tevita aktar kumplikazzjonijiet.<\/p>\n

Nuqqas ta\u2019 \u0127las u sospensjoni tal-provvista tal-elettriku
\n<\/span><\/strong>Jekk tonqos milli t\u0127allas il-kont tieg\u0127ek fi\u017c-\u017cmien spe\u010bifikat, inti te\u0127el l-interessi u \u0127lasijiet o\u0127ra g\u0127all-\u0127las tard. A\u0127na nibag\u0127tulek ukoll notifiki biex infakkruk t\u0127allas id-djun tieg\u0127ek fil-kontijiet li jmiss, kif ukoll avvi\u017c finali ta\u2019 sospensjoni li jinfurmak biex t\u0127allas id-djun tieg\u0127ek fi \u017cmien spe\u010bifikat biex tevita li l-provvista tieg\u0127ek ti\u0121i sospi\u017ca.<\/p>\n

Sfortunatament, hemm sitwazzjonijiet fejn l-Enemalta u l-ARMS ma jkollhom l-ebda g\u0127a\u017cla o\u0127ra \u0127lief li jitolbu s-sospensjoni tal-provvista tal-elettriku tieg\u0127ek. Dawn is-sitwazzjonijiet jinkludu:<\/p>\n

    \n
  • meta tonqos li t\u0127allas il-kontijiet pendenti tieg\u0127ek ming\u0127ajr ma til\u0127aq arran\u0121amenti ta\u2019 \u0127las bin-nifs mal-ARMS;<\/li>\n
  • meta ma \u017c\u017commx mal-kundizzjonijiet ta\u2019 ftehim ta\u2019 \u0127las bin-nifs billi ma t\u0127allasx il-pagamenti;<\/li>\n
  • meta ma t\u0127allasx kontijiet g\u0127all-\u0127las ta\u2019 elettriku mhux irre\u0121istrat min\u0127abba serq jew irregolaritajiet o\u0127ra.<\/li>\n
  • Qabel ma tinqatag\u0127lek il-provvista, jintbag\u0127atlek avvi\u017c ta\u2019 sospensjoni. Dan l-avvi\u017c jinfurmak b\u2019mod \u010bar meta tkun se tinqatag\u0127lek il-provvista u li din tkun tista\u2019 ting\u0127atalek lura biss wara li t\u0127allas id-djun kollha (jew til\u0127aq ftehim ta\u2019 \u0127las bin-nifs mal-ARMS) u t\u0127allas it-tariffi applikabbli biex ting\u0127ata lura l-provvista.<\/li>\n<\/ul>\n

    Ladarba t\u0127allas, il-provvista tal-elettriku tieg\u0127ek tista\u2019 ddum sa 24 sieg\u0127a sakemm ting\u0127ata lura. Il-konnessjoni mill-\u0121did tista\u2019 tie\u0127u anke aktar waqt sitwazzjonijiet ta\u2019 emer\u0121enza, ng\u0127idu a\u0127na waqt kundizzjonijiet gravi tat-temp, meta t-timijiet ta\u2019 appo\u0121\u0121 tekniku tag\u0127na jkunu jridu jag\u0127tu prijorit\u00e0 lit-talbiet aktar ur\u0121enti ta\u2019 klijenti o\u0127ra.<\/p>\n

    Din it-twissija finali ma tintbag\u0127atlekx jekk tonqos milli t\u0127allas g\u0127al elettriku mhux irre\u0121istrat min\u0127abba serq (jew irregolaritajiet o\u0127ra), jew jekk ma tonorax ftehim ta\u2019 \u0127las. F\u2019dawn i\u017c-\u017cew\u0121 ka\u017cijiet, nistg\u0127u nissospendu l-provvista tieg\u0127ek mill-ewwel<\/p>\n

    Jekk ma t\u0127allasx id-djun tieg\u0127ek u l-provvista tieg\u0127ek ti\u0121i sospi\u017ca, ir-rikonnessjoni tista\u2019 sse\u0127\u0127 biss ladarba tissodisfa l-kundizzjonijiet indikati fl-avvi\u017c tas-sospensjoni, inklu\u017c il-\u0127las tad-djun pendenti u l-img\u0127ax akkumulat (jew l-iffirmar ta\u2019 ftehim ta\u2019 \u0127las bin-nifs) kif ukoll il-mi\u017cati applikabbli g\u0127all-\u0127las tard u biex ting\u0127ata lura l-provvista.<\/p>\n

    Il-qtug\u0127 tal-provvista ma jne\u0127\u0127ilekx l-obbligu li t\u0127allas il-kontijiet li jkun g\u0127ad fadallek.\u00a0\u00a0\u00a0\u00a0\u00a0 Jekk il-kont tieg\u0127ek jibqa\u2019 sospi\u017c g\u0127al aktar minn sitt xhur, malli t\u0127allas\u00a0id-djun dovuti, ikollok b\u017conn tipprovdi,\u00a0spejje\u017c tieg\u0127ek, \u010bertifikazzjoni teknika tassistema\u00a0interna tal-elettriku tieg\u0127ek minn\u00a0provveditur awtorizzat (elettri\u010bista li\u010benzjat)\u00a0jew (skont kif me\u0127tie\u0121) in\u0121inier tal-elettriku\u00a0awtorizzat, sabiex il-provvista ting\u0127atalek lura Jekk l-ammonti dovuti ma jit\u0127allsux, a\u0127na nie\u0127du aktar passi biex ni\u017cguraw li d-djun tieg\u0127ek jit\u0127allsu. Jekk il-kont tieg\u0127ek jibqa\u2019 sospi\u017c g\u0127al aktar minn sitt xhur, ladarba t\u0127allas id-djun dovuti, inti tkun trid tipprovdi, spejje\u017c tieg\u0127ek, \u010bertifikazzjoni teknika tas-sistema tal-elettriku interna tieg\u0127ek minn elettri\u010bista li\u010benzjat jew minn in\u0121inier bil-warrant, qabel ma tkun tista\u2019 ter\u0121a\u2019 ting\u0127atalek il-provvista wara l-\u0127las tal-djun dovuti.<\/p>\n

    Jekk tonqos ripetutament milli t\u0127allas il-kontijiet tieg\u0127ek fil-\u0127in, a\u0127na nirri\u017cervaw id-dritt li nintrodu\u010bu mi\u017curi addizzjonali sabiex in\u0127arsu l-interessi tag\u0127na.<\/p>\n

    Tista\u2019 tirreferi g\u0127ar-Regolamenti fuq il-Provvista tal-Elettriku (L.S.545.01) jew i\u017c\u017cur www.smartutilities.com.mt g\u0127al aktar dettalji.<\/p>\n

    Mistoqsijiet u nuqqas ta\u2019 qbil dwar il-kontijiet
    \n<\/span><\/strong>L-ARMS hija impenjata li tassigura li l-kontijiet li inti tir\u010bievi jkunu pre\u010bi\u017ci u fa\u010bli biex tifhimhom. Jekk g\u0127andek xi mistoqsijiet dwar il-kontijiet tieg\u0127ek, tista\u2019 tikkuntattja lill-ARMS g\u0127al aktar assistenza.<\/p>\n

    Jekk t\u0127oss li l-kontijiet tieg\u0127ek je\u0127tie\u0121 li ji\u0121u rie\u017caminati, in\u0127e\u0121\u0121uk tinforma lill-ARMS immedjatament. A\u0127na nirrakkomandawlek li t\u0127allas l-ammont li t\u0127oss li verament g\u0127amilt, sakemm il-problema tieg\u0127ek ti\u0121i solvuta. B\u2019hekk tevita l-konsegwenzi ta\u2019 nuqqas ta\u2019 \u0127las imsemmija aktar \u2019il fuq, jekk jinstab li t-talba tieg\u0127ek ma kinitx \u0121ustifikata.<\/p>\n

    Jekk il-kwistjoni pendenti tieg\u0127ek tkun ibba\u017cata fuq argumenti validi u ra\u0121onevoli, a\u0127na nevitaw li naqtg\u0127ulek il-provvista sakemm il-kwistjoni ti\u0121i solvuta. Madankollu, jekk in-nuqqas ta\u2019 qbil tieg\u0127ek ma jkunx \u0121ustifikat, a\u0127na nirri\u017cervaw id-dritt li nie\u0127du kwalunkwe azzjoni applikabbli skont il-li\u0121i, inklu\u017ca s-sospensjoni tal-provvista, biex nirkupraw il-\u0127lasijiet dovuti.<\/p>\n

    Jekk naqtg\u0127ulek il-provvista min\u0127abba nuqqas ta\u2019 \u0127las jew kwalunkwe irregolarit\u00e0 o\u0127ra, it-tariffa applikabbli tas-servizz xorta tibqa\u2019 ti\u017cdied fil-kontijiet tieg\u0127ek anki waqt li s-servizz ikun sospi\u017c.<\/p>\n

    Jekk ma tkunx sodisfatt bir-rie\u017cami tal-kont tieg\u0127ek mill-ARMS, tista\u2019 tikkunsidra metodi o\u0127ra ta\u2019 soluzzjoni tal-problemi li huma disponibbli g\u0127all-klijenti tag\u0127na.<\/p>\n

    Tne\u0127\u0127ija tar-responsabbilt\u00e0
    \n<\/span><\/strong>Jitne\u0127\u0127ielek l-obbligu li tkompli t\u0127allas it-tariffa g\u0127as-servizz u t-tariffi tal-konsum biss meta ttemm il-pro\u010bedura xierqa tal-ARMS biex twaqqaf is-servizz, li tinkludi t-tne\u0127\u0127ija tal-meter tal-elettriku u t-tag\u0127mir relatat u t\u0127allas id-djun kollha pendenti. Jekk tabbanduna l-proprjet\u00e0 tieg\u0127ek ming\u0127ajr ma l-ewwel twaqqaf is-servizz tieg\u0127ek permezz ta\u2019 dan il-pro\u010bess, inti tibqa\u2019 responsabbli g\u0127all-\u0127las tat-tariffa annwali g\u0127as-servizz, kif ukoll l-elettriku li ji\u0121i kkunsmat minn terzi persuni.<\/p>\n<\/div>

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