Report dangerous electricity equipment or other technical difficulties outside your property

You may also contact our 24/7 customer care team, download the Malta Electricity Hazards smartphone application or use the online form below, to report other difficulties that are not affecting your electricity service but may still require our support, such as:

  • damaged or dangerous electricity distribution equipment, including broken aerial lines, low hanging lines, dislodged cable brackets and sparks
  • old or redundant electricity network equipment, such as aerial line brackets or electricity poles that may need to be repaired, replaced or removed.
Download Malta Electricity Hazards App – Android
Download Malta Electricity Hazards App – iOS

Complete this form to report dangerous electricity equipment or other technical difficulties outside your property: 




Contact mobile phone number**:

Use the following map to pinpoint the exact location of the difficulty:

Coordinates of fault location (type coordinates or select by pinpointing location on the map above)*:

Email address:

Add image (optional):

* Required fields
** We will send you a notification number by SMS on this contact number as soon as your report is processed.

Upon submitting your report you are confirming that you are the account holder, or acting on his/her behalf, and that you have taken all necessary measures, as explained on this website, to make sure that the difficulty you are reporting is not caused by difficulties in the property's internal electrical installation or by disconnections caused by overloading or non-payment of pending dues. Any misuse of this form will be investigated and reported to the authorities. We reserve the right to take any other action necessary to recover expenses incurred due to the misuse of this form.