Tariffs, billing and payments Our billing processes are handled by ARMS Applicable tariffs Applicable tariffs for electricity services are regulated through the Electricity Supply Regulations (S.L. 545.01) and authorised [...]
Grid-connected renewable energy systems As the electricity network operator, we are responsible for providing you with the necessary metering and connection equipment to use your renewable energy generators (such [...]
Our Customer Charter Our Customer Charter defines the terms and conditions of our services, including our commitments and responsibilities to you as our customer, your corresponding obligations to our [...]
How to apply for an EV meter Owners of electric vehicles (EV) who wish to start charging their vehicle at the comfort of their home may now apply for [...]
When things go wrong Our customer care and customer technical response teams are constantly trained to assist you when you experience difficulties in using our services. Power cuts and other [...]
Other services You may need other electricity services from our Company. We are committed to offer these services at a fair price and within a reasonable timeframe. To request [...]
Our EMS Our Environmental Management System (EMS) comprises a set of operational procedures, or in simpler terms, a way of doing things. It leads to a reduction in the [...]
ISO 14001 certified The ISO 14001is an internationally-recognised standard that specifies the latest requirements for an EMS. This allows an organisation to: set up and implement an environmental policy; [...]
Our Environmental Policy Our Environmental Policy is the foundation of the Environmental Management System. It declares our commitment to environment protection in all its operations. Download Marsa Power [...]
Environmental permits Here are some of the environmental permits that we require to operate our electricity distribution and generation infrastructure: Greenhouse Gas Emissions Permit MPS Greenhouse Gas Emissions [...]