June 2024

January 2018

Becoming an Enemalta customer

2022-06-06T14:39:55+02:00

Becoming an Enemalta customer You are likely to become an Enemalta customer for the first time your first property. In this regard, you would need to apply for a [...]

Becoming an Enemalta customer2022-06-06T14:39:55+02:00

Technical service specifications

2022-06-06T14:38:44+02:00

Technical service specifications We are committed to providing you with an optimal service in line with all applicable regulations and international standards. Here are the technical service levels of [...]

Technical service specifications2022-06-06T14:38:44+02:00

Measuring your consumption

2022-06-06T14:37:59+02:00

Measuring your consumption Your electricity consumption is measured in kilowatt hours (kWh). One kilowatt hour is the amount of electrical energy consumed when switching on electrical equipment rated at [...]

Measuring your consumption2022-06-06T14:37:59+02:00

Tariffs, billing and payments

2023-12-06T14:46:51+01:00

Tariffs, billing and payments Our billing processes are handled by ARMS  Applicable tariffs Applicable tariffs for electricity services are regulated through the Electricity Supply Regulations (S.L. 545.01) and authorised [...]

Tariffs, billing and payments2023-12-06T14:46:51+01:00

Grid-connected renewable energy systems

2023-05-09T16:41:23+02:00

Grid-connected renewable energy systems As the electricity network operator, we are responsible for providing you with the necessary metering and connection equipment to use your renewable energy generators (such [...]

Grid-connected renewable energy systems2023-05-09T16:41:23+02:00

When things go wrong

2022-06-06T14:31:59+02:00

When things go wrong Our customer care and customer technical response teams are constantly trained to assist you when you experience difficulties in using our services.  Power cuts and other [...]

When things go wrong2022-06-06T14:31:59+02:00

Other services

2022-06-08T10:01:53+02:00

Other services You may need other electricity services from our Company. We are committed to offer these services at a fair price and within a reasonable timeframe. To request [...]

Other services2022-06-08T10:01:53+02:00
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